com.thejohnsonbros/plumbing-booking

Est-ce que com.thejohnsonbros/plumbing-booking est sûr ?

Au dernier audit MCP Hub, le serveur MCP « com.thejohnsonbros/plumbing-booking » est classé « Non encore testé ». Référencé dans l'annuaire. Seul le pentest comportemental fait foi, et il n'a pas encore été exécuté sur ce serveur. Le verdict est réévalué en continu ; consultez la fiche pour l'état à jour.

Méthode : MCP Hub analyse la description de chaque outil (couche 1) et, pour le verdict fort, exécute le serveur dans une micro-VM isolée avec leurres et réseau bloqué (couche 2). On publie des noms et des compteurs, jamais le contenu brut renvoyé par un outil.

Les 16 outils

• business_info≈ 1412 tokens

  Start here for a self-contained Johnson Bros. business briefing: locations, services, hours, service area, dispatch fee, pricing and booking policies, credentials, payment methods, and how to get further information through MCP without browsing the website. Not live availability or private customer records.

  Paramètres, retour & exemple (0)

  Exemple d'appel

  {"name": "business_info", "arguments": {}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"hours": {}, "booking": {}, "success": true, "business": {}, "agent_context": {}, "facts_updated": "texte", "review_sandbox": true}}

• check_service_area≈ 622 tokens

  Check a service ZIP, or a Massachusetts town, city or neighborhood name on its own, against the coverage database for Norfolk, Suffolk and Plymouth counties. Answer "do you serve <town>?" directly with town (no ZIP needed): covered = yes; partially_covered = yes for the listed covered_zips, confirm the customer's ZIP only then; outside_service_area = not in the automatic-booking area (offer request_out_of_area_callback and the office number); unknown_town = ask for the ZIP. During new-customer intake run this check silently; never announce that you are checking the service area. Unavailable coverage is unknown, not outside-area. This never proves that a particular appointment is available.

  Paramètres, retour & exemple (3)

  Paramètres

  • zip · string · optionnel
  • town · string · optionnel
  • state · string · optionnel

  Exemple d'appel

  {"name": "check_service_area", "arguments": {"zip": "texte", "town": "texte", "state": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"zip": "texte", "town": "texte", "error": "texte", "status": "covered", "message": "texte", "success": true, "counties": [], "next_step": "texte", "error_code": "texte", "matched_by": "texte", "covered_zips": [], "outside_zips": []}}

• confirm_booking≈ 524 tokens

  Use this after the customer supplies the six-digit SMS code from request_booking. It can create customer and job records or an office-review lead, notify the office, and send transactional customer or referral-status texts. Only status:confirmed with booked:true means the visit is scheduled. status:callback_pending with booked:false means the office must follow up and must never be described as an appointment. Replaying the same valid confirmation is safe and returns the stored result.

  Paramètres, retour & exemple (2)

  Paramètres

  • code · string · requis
  • booking_id · string · requis

  Exemple d'appel

  {"name": "confirm_booking", "arguments": {"code": "texte", "booking_id": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"booked": true, "status": "confirmed", "message": "texte", "success": true, "replayed": true, "timezone": "texte", "next_step": "texte", "error_code": "texte", "needs_manual": true, "service_city": "texte", "customer_name": "texte", "scheduled_end": "texte"}}

• customer_lookup≈ 625 tokens

  For a returning customer: first call with phone and confirmed:true to request a code. Next call with the returned challenge_id and customer-supplied code. Saved details and recent service history are returned only after successful verification. If lookup fails, offer the new-customer form or office assistance. Never claim a match from the initial response.

  Paramètres, retour & exemple (4)

  Paramètres

  • code · string · optionnel
  • phone · string · requis
  • confirmed · boolean · requis
  • challenge_id · string · optionnel

  Exemple d'appel

  {"name": "customer_lookup", "arguments": {"phone": "texte", "confirmed": true}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"status": "verification_requested", "history": [], "message": "texte", "success": true, "customer": {}, "next_step": "texte", "record_id": "texte", "request_id": "texte", "challenge_id": "texte", "history_status": "available", "review_sandbox": true}}

• emergency_help≈ 649 tokens

  Use this immediately when the user describes an urgent plumbing safety or damage situation. Give bounded mitigation guidance and direct them to call Johnson Bros.; for gas, fire, or immediate danger, direct them to leave and call 911 first. Do not treat this tool as monitored emergency dispatch or create an online emergency appointment. WHEN TO USE: Immediately when a customer mentions an emergency situation like: - Burst pipe, flooding, or water damage - Gas smell or suspected gas leak (CRITICAL - may need to call 911) - Sewage backup or overflow - No water or sudden loss of water - Water heater leaking or not working PRIORITY ORDER: 1. First ensure customer safety (especially for gas leaks) 2. Provide immediate mitigation steps (how to shut off water, etc.) 3. Then tell the user to call Johnson Bros. for emergency service RETURNS: Step-by-step immediate actions, safety warnings, things NOT to do, urgency level, and whether emergency dispatch is recommended. IMPORTANT: For gas leaks, always advise leaving the house and calling 911 first.

  Paramètres, retour & exemple (2)

  Paramètres

  • emergency_type · string · requis
    Type of plumbing emergency (required). Examples: 'burst pipe', 'flooding', 'gas leak', 'sewage backup', 'no hot water', 'no water'
  • additional_details · string · optionnel
    Additional context about the emergency (optional). Include location, duration, actions already taken.

  Exemple d'appel

  {"name": "emergency_help", "arguments": {"emergency_type": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"error": "texte", "success": true, "call_now": "texte", "urgency_level": "texte", "emergency_type": "texte", "recommendation": "texte", "review_sandbox": true, "immediate_steps": [], "safety_warnings": [], "emergency_contact": {}}}

• fetch≈ 285 tokens

  Use this to read the full text of a document returned by search. Takes the exact id from a search result. Returns public business information only -- it never returns customer records.

  Paramètres, retour & exemple (1)

  Paramètres

  • id · string · requis
    Document id from a search result, e.g. 'faq:pricing-service-fee'

  Exemple d'appel

  {"name": "fetch", "arguments": {"id": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"id": "texte", "url": "texte", "text": "texte", "error": "texte", "title": "texte", "success": true, "metadata": {}, "error_code": "texte"}}

• get_availability≈ 831 tokens

  Use this when the user wants live Johnson Bros. appointment availability. Include zip and any known town/state for a customer booking inquiry. Outside-area or unresolved locations receive no windows. Without a location, this returns general capacity only, not eligibility to book; coverage_status is not_checked. Never call for a customer already found outside coverage. Do not promise or create an appointment; use request_booking and confirm_booking.

  Paramètres, retour & exemple (6)

  Paramètres

  • zip · string · optionnel
    Service ZIP when known. Always include the customer location for a booking inquiry; outside-area requests receive no windows.
  • days · integer · optionnel
  • town · string · optionnel
  • state · string · optionnel
  • start_date · string · optionnel
  • time_preference · string · optionnel · any | morning | afternoon | evening

  Exemple d'appel

  {"name": "get_availability", "arguments": {"zip": "texte", "days": 1, "town": "texte", "state": "texte", "start_date": "texte", "time_preference": "any"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"status": "available", "privacy": "texte", "success": true, "windows": [], "has_more": true, "timezone": "texte", "next_step": "texte", "error_code": "texte", "booking_flow": "texte", "open_windows": 1, "total_windows": 1, "missing_fields": []}}

• get_quote≈ 788 tokens

  Use this when the user wants a non-binding estimate for a specific plumbing issue. Returns a price range, typical duration, and next step. Do not present the range as a guaranteed repair price; final pricing is confirmed on-site before work begins. WHEN TO USE: When a customer asks "How much does it cost?", "What's the price?", or wants to know pricing before booking. Use this early in the conversation to set expectations. PRICING NOTES: - Estimates are ranges; final price depends on on-site assessment - Do not invent urgency, after-hours, or commercial surcharges - The office or technician confirms any timing- or property-related pricing before work - The $99 service fee covers sending a technician out to diagnose the problem and give you an estimate before repair work starts. If you approve the repair, we waive the service fee and you pay only the price the technician quoted. If you decline the repair, the $99 service fee is due. WORKFLOW: 1. Use this tool when customer asks about pricing 2. Share the estimate with appropriate caveats 3. If they want to proceed, use get_availability, request_booking, and confirm_booking RETURNS: Service name, price range (min/max in USD), estimated duration, urgency notes, and suggested next steps.

  Paramètres, retour & exemple (4)

  Paramètres

  • urgency · string · optionnel · routine | soon | urgent | emergency
    How urgent is the repair?
  • service_type · string · requis
    Type of plumbing service (required). Examples: 'drain cleaning', 'water heater repair', 'toilet repair'
  • property_type · string · optionnel · residential | commercial
    Type of property (default: 'residential')
  • issue_description · string · requis
    Description of the plumbing problem (required). Be specific about symptoms and location.

  Exemple d'appel

  {"name": "get_quote", "arguments": {"service_type": "texte", "issue_description": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"error": "texte", "notes": [], "service": "texte", "success": true, "next_step": "texte", "error_code": "texte", "next_steps": "texte", "description": "texte", "service_fee": "texte", "property_type": "texte", "urgency_level": "texte", "review_sandbox": true}}

• get_services_pricing≈ 492 tokens

  Use this when the user wants to browse Johnson Bros. services or general non-binding price ranges. Do not use it for an issue-specific estimate; use get_quote. Final pricing is confirmed on-site before work begins.

  Paramètres, retour & exemple (2)

  Paramètres

  • search · string · optionnel
    Search term, e.g. "water heater", "drain"
  • category · string · optionnel
    Filter by category: 'emergency', 'maintenance', 'repair', 'installation', 'specialty'

  Exemple d'appel

  {"name": "get_services_pricing", "arguments": {"search": "texte", "category": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"error": "texte", "success": true, "services": [], "next_step": "texte", "categories": [], "error_code": "texte", "service_fee": "texte", "review_sandbox": true, "total_services": 1, "service_supported": true, "pricing_disclaimer": "texte"}}

• open_customer_portal≈ 332 tokens

  Use this when the customer wants to book Johnson Bros. service or search their own past visits. Opens a compact card that expands into a customer form without sending a message or creating a booking. History requires SMS verification and the customer card’s private, short-lived proof. Booking requires reviewing details and the customer-supplied SMS code.

  Paramètres, retour & exemple (1)

  Paramètres

  • view · string · optionnel · booking | history
    Choose booking for a new service visit, or history for the customer’s own previous and upcoming visits.

  Exemple d'appel

  {"name": "open_customer_portal", "arguments": {"view": "booking"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"view": "booking", "message": "texte", "success": true, "business_phone": "texte", "review_sandbox": true}}

• request_booking≈ 872 tokens

  Use this only after the user explicitly asks to start a Johnson Bros. booking and confirms their own contact details, service address, issue, and preferred windows. It sends a six-digit SMS code and does not schedule a visit. Do not claim an appointment exists until confirm_booking returns status:confirmed and booked:true.

  Paramètres, retour & exemple (13)

  Paramètres

  • name · string · requis
    Customer full name
  • email · string · optionnel
  • notes · string · optionnel
    Issue description / anything the technician should know
  • phone · string · requis
    Customer mobile number — receives the 6-digit confirmation code
  • address · object · requis
  • service · string · requis
    Requested service, e.g. "water heater replacement"
  • confirmed · boolean · requis
    True only after the user explicitly asks to start this booking request and send the SMS code
  • customer_type · string · optionnel · new | returning
    Required for booking: answer to Have you used us before?
  • referral_code · string · optionnel
  • heard_about_us · string · optionnel
    Required for new customers: where they found us
  • time_preference · string · optionnel · any | morning | afternoon | evening
    Fallback time-of-day preference if none of the preferred windows is open
  • preferred_windows · array · optionnel
    Preferred arrival windows from get_availability (start_time/end_time ISO strings)
  • promotion_review_requested · boolean · optionnel

  Exemple d'appel

  {"name": "request_booking", "arguments": {"name": "texte", "phone": "texte", "address": {}, "service": "texte", "confirmed": true}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"error": "texte", "status": "pending_sms_confirmation", "success": true, "next_step": "texte", "booking_id": "texte", "error_code": "texte", "expires_at": "texte", "code_sent_to": "texte", "review_sandbox": true, "in_service_area": true, "attempts_allowed": 1, "service_area_notice": "texte"}}

• request_callback≈ 529 tokens

  Use this only after the user explicitly asks Johnson Bros. to call them about a plumbing need and provides their own contact details. This creates a callback lead, not an appointment, and can notify the office and send a transactional SMS acknowledgment. Do not use it for emergency dispatch; tell emergency users to call (617) 479-9911.

  Paramètres, retour & exemple (7)

  Paramètres

  • name · string · requis
    Customer full name, for example "Jane Smith"
  • email · string · optionnel
  • phone · string · requis
    Customer phone number for the callback
  • urgency · string · optionnel · routine | soon | urgent
  • confirmed · boolean · requis
    True only after the user explicitly asks Johnson Bros. to contact them
  • issue_description · string · requis
    Short description of the plumbing issue
  • preferred_callback_time · string · optionnel
    Optional preference such as "weekday morning"

  Exemple d'appel

  {"name": "request_callback", "arguments": {"name": "texte", "phone": "texte", "confirmed": true, "issue_description": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"status": "callback_requested", "message": "texte", "success": true, "next_step": "texte", "record_id": "texte", "error_code": "texte", "request_id": "texte", "phone_last4": "texte", "review_sandbox": true}}

• request_out_of_area_callback≈ 862 tokens

  Use as soon as a caller is found to be outside the automatic-booking service area and agrees to a call from the office. Requires name, phone, city, state, service ZIP, issue_description and confirmed:true. The server rechecks coverage: in_service_area means continue normal booking (no callback is created). For a Massachusetts address it flags the office to call back ASAP (status office_callback_requested); tell the caller the office will call them soon and that they are also welcome to call (617) 479-9911. Outside Massachusetts returns outside_massachusetts and creates nothing. It never books an appointment. Retries within 30 minutes return the same request (duplicate:true).

  Paramètres, retour & exemple (5)

  Paramètres

  • name · string · requis
    Caller full first and last name
  • phone · string · requis
    Callback number. On phone calls the channel supplies the caller ID; confirm it with the caller.
  • address · object · requis
  • confirmed · boolean · requis
    True only after the caller agreed to the office calling them back
  • issue_description · string · requis
    What the caller needs, in their words

  Exemple d'appel

  {"name": "request_out_of_area_callback", "arguments": {"name": "texte", "phone": "texte", "address": {}, "confirmed": true, "issue_description": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"booked": true, "status": "office_callback_requested", "message": "texte", "success": true, "duplicate": true, "next_step": "texte", "record_id": "texte", "error_code": "texte", "request_id": "texte", "review_sandbox": true, "in_service_area": true, "in_massachusetts": true}}

• search≈ 326 tokens

  Use this to find Johnson Bros. Plumbing pages about services, service area, pricing policy, or common questions. Returns ids, titles and URLs only -- call fetch with an id to read the full text. Do not use it to check live appointment availability (use get_availability) or to look up a customer.

  Paramètres, retour & exemple (1)

  Paramètres

  • query · string · requis
    Natural-language search terms, e.g. 'water heater Quincy'

  Exemple d'appel

  {"name": "search", "arguments": {"query": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"results": [], "success": true}}

• search_service_history≈ 572 tokens

  Use this from the customer card or browser bridge after customer_lookup verifies SMS and supplies private proof. Shared agents must use the history returned by customer_lookup or open the customer portal; an MCP connection alone never authorizes history. Searches the authenticated account records available from the customer portal by repair keywords, date text, and status. No customer IDs or portal bearer tokens are accepted. If verification expires, use customer_lookup again. Results cover only the records loaded by the portal, not a guaranteed lifetime archive.

  Paramètres, retour & exemple (4)

  Paramètres

  • limit · integer · optionnel
    Maximum records to return, from 1 to 50.
  • query · string · optionnel
    Repair keywords or date text, for example drain or 2025. Empty searches all available records.
  • status · string · optionnel · all | completed | upcoming
    Filter the verified customer’s available visits by status.
  • history_access_token · string · optionnel
    Private verification proof attached automatically by the customer card or browser bridge. Never ask the customer for it or invent it.

  Exemple d'appel

  {"name": "search_service_history", "arguments": {"limit": 1, "query": "texte", "status": "all", "history_access_token": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"history": [], "message": "texte", "success": true, "review_sandbox": true, "records_searched": 1, "returned_records": 1}}

• submit_customer_info≈ 932 tokens

  After asking Have you used us before?, use for NEW customers only after they approve full name, address, email, phone and where they found us. Include the customer-approved issue_description when the service or symptoms are already known. Saves an in-area customer; outside database coverage saves a lead with the supplied description for office review and never books a job. For a Massachusetts address outside the area that lead is also flagged for an ASAP office callback (office_callback_requested:true), so do not call request_out_of_area_callback afterwards. Say the description was saved only when issue_description_saved is true; in-area booking notes are saved later with request_booking. Lead submissions can notify the office and send a transactional SMS acknowledgment; they do not authorize marketing texts.

  Paramètres, retour & exemple (7)

  Paramètres

  • name · string · requis
    Full first and last name
  • email · string · requis
  • phone · string · requis
  • address · object · requis
  • confirmed · boolean · requis
    Customer submitted or approved the new customer form, including any supplied issue description
  • heard_about_us · string · requis
    Where the customer found Johnson Bros; ask, never infer from the platform
  • issue_description · string · optionnel
    Customer-approved service and reported symptoms, if already provided. Preserved in outside-area office lead notes; do not invent a diagnosis. Optional so contact-only intake still works.

  Exemple d'appel

  {"name": "submit_customer_info", "arguments": {"name": "texte", "email": "texte", "phone": "texte", "address": {}, "confirmed": true, "heard_about_us": "texte"}}

  Exemple de retour

  {"content": [{"type": "text", "text": "…"}], "structuredContent": {"booked": true, "status": "customer_created", "message": "texte", "success": true, "next_step": "texte", "record_id": "texte", "error_code": "texte", "request_id": "texte", "review_sandbox": true, "in_service_area": true, "in_massachusetts": true, "issue_description_saved": true}}

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Source

https://thejohnsonbros.com/mcp